PRIVACY POLICY
Through this notice, “Corona Syrrus, S.L.” (hereinafter “CORONA DENTAL”) informs the users of the website www.clinicacorona.com, in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation - GDPR) and other applicable legislation, about its personal data protection policy. This is so that users can expressly, freely, and voluntarily decide to provide “CORONA DENTAL” with the personal data requested due to the request for information or to contract various products offered in the field of dentistry and related services.
Unless otherwise specifically stated, all data required in the form or equivalent document must be completed truthfully, accurately, completely, and updated. Otherwise, “CORONA DENTAL” may, depending on the case, refuse to register the user or deny the requested service. All data provided by the user/data subject will be processed according to the details described below.
INFORMATION RELATED TO THE PROCESSING OF PERSONAL DATA
Identification of the data controller: under the commercial name “CORONA DENTAL” operates the following company:
“Corona Syrrus, S.L.”, with registered office at Entenca street, 69 ground floor, 08015 Barcelona, Tax ID B67154021.
PURPOSE OF DATA PROCESSING
All data provided will be processed for the following purposes:
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Responding to requests made by the data subject.
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Maintaining any relationship established.
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Management, administration, information, provision, and improvement of the contracted services.
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Commercial communications related to our products and services.
Data may also be processed for the following purposes:
Personal data provided will be kept as long as the commercial relationship lasts, the data subject does not request deletion, or they are necessary for the purposes of the processing. Data will not be destroyed if there is a legal obligation to retain them; in such cases, the data will be blocked and retained solely for the attention of public authorities, judges, and courts for the duration of any liability periods.
Currently, no automated decisions, including profiling, are made based on your personal data. Should automated decisions be made in the future, prior consent will be requested.
LEGAL BASIS FOR PROCESSING
All processing of your personal data is based on your prior and explicit consent. You are informed beforehand of all legally required details so that you can provide informed consent.
You may revoke this consent at any time as detailed later in this document.
MINORS
For minors under fourteen years of age who wish to register as users, documentation proving parental or legal guardian consent for the processing of their data must be provided, which is absolutely necessary to access our content. Parents or guardians are expressly asked to take appropriate measures to prevent minors from registering using parental control programs or similar systems and to inform us if there is any suspicion that a minor has registered. “CORONA DENTAL” reserves the right to request identity documentation from the user if there are doubts about the accuracy of their data and to deny service if the user does not provide such documentation. Reasonable control mechanisms have been established to prevent minors under fourteen from using the services offered.
RECIPIENTS, DATA SHARING AND TRANSFERS
Your data will not be shared unless strictly necessary to fulfill the aforementioned purposes or due to a legal obligation. You are especially informed that your data may be shared with companies operating under the commercial name “CORONA DENTAL,” collaborating dentists, laboratories, and insurance companies for these purposes.
Your data will not be transferred outside the European Union unless strictly necessary for the purposes and you provide prior and explicit authorization.
“CORONA DENTAL” uses the WhatsApp application to communicate with its clients to manage requests for information about our services and scheduling consultations, as well as commercial communications related to offers and promotions. The company managing WhatsApp is based in the United States, which is considered an international data transfer to a country that does not comply with European data protection regulations. For this reason, you must expressly authorize the use of this communication channel by ticking the corresponding box in the consent forms. We recommend that you review WhatsApp’s Privacy Policy before continuing. If you choose to use WhatsApp to communicate with us, “CORONA DENTAL” is only responsible for and guarantees the confidentiality, security, and processing of data collected directly from the user and has no control or responsibility regarding the treatments and subsequent uses WhatsApp may make of data provided via this channel.
DATA SUBJECT RIGHTS
You may exercise your rights at any time by postal mail to “CORONA DENTAL,” Entenca street, 69 08015 Barcelona; by email to infoclinicacorona@gmail.com; or via the web form https://clinicacorona.com/contacta-con-nosotros/. The request must contain name, surname, a copy of the ID of the data subject or their legal representative, document accrediting the representation, a clear statement of the request, address for notifications, date and signature of the requester, and documents supporting the request. If the request does not meet the specified requirements, correction will be requested.
Your rights are: access, rectification, restriction, portability, opposition, and deletion. Their definitions are:
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Right of Access: Obtain confirmation if personal data concerning you are being processed and access to such data with details about purposes, categories, recipients, retention periods, rights, and automated decisions.
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Right of Rectification: Obtain correction of inaccurate personal data or completion of incomplete data.
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Right of Deletion: Obtain deletion without undue delay when applicable (e.g., data no longer needed, consent withdrawn, unlawful processing, legal obligation).
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Right to Restrict Processing: Obtain limitation of processing under certain conditions (disputing accuracy, unlawful processing with opposition to deletion, data no longer needed but required for claims, etc.).
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Right to Object: Object at any time on grounds relating to your particular situation to processing based on legitimate interests or public interest, including profiling; cease processing for direct marketing purposes.
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Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format and transmit them to another controller when processing is based on consent or contract and is automated.
WITHDRAWAL OF CONSENT
You may withdraw your consent at any time with no effect on the lawfulness of prior processing.
COMPLAINTS
You have the right to file a complaint with the competent supervisory authority.
SECURITY MEASURES
The data controller declares that it has adopted the necessary technical and organizational measures to guarantee the security of data and prevent alteration, loss, unauthorized treatment, or access, considering the state of technology, the nature of the stored data, and the risks to which they are exposed, whether from human action or physical or natural environment.
CONTACT
If you have any questions, concerns, or recommendations regarding our Privacy Policy, please contact us by email at infoclinicacorona@gmail.com.
